​Software Maintenance Service
While enhancing the functionality, we will ensure that your applications run with complete efficiency as per your requirements. Our engineers are able to elevate your organisation’s growth by providing high-quality applications that can successfully convert your business statistics. We will help you modernise your system with our reliable support and software product maintenance services that can assure your success in every step.
Why You Need Software Maintenance & Support?
Enhancing Capability
Upgrade your software solution by adding new features and functionalities so that it can adapt to changing market environment. This process makes your application work more efficiently and reduces the risk of system failure. It enhances the workflow of your business process and prevents issues that can arise due to obsolete versions of your software. Regularly upgrade your business using technically updated software maintenance services to increase your applications’ efficiency, scalability, and security.
Bug Fixing
For the seamless functioning of your applications, engineers will identify and fix the bugs generated. Bugs are arisen due to bad coding or system failure which results in unexpected output. To fix bugs, engineers will thoroughly examine the codebase and implement appropriate methods to correct them. Issues can come up in the operating system, any part of the software, or hardware; they must be rectified without harming the rest of the functionalities of legacy software. Choose our expertise in software testing and quality assurance.
Project Continuity Guaranteed
If you carry out the software maintenance process efficiently, you can be assured that your application runs seamlessly. Top-level IT systems are required for your project continuity and optimum business growth. Engineers can upgrade your system to increase its performance and make it safe from failure so that it can run for a long time. This process makes you secure from the risk of losing previous work and provide you with a fail-safe business environment.
Our Expertise In
Software Maintenance & Support Services
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Our Domain Experience
Our Vietnam developers are experts in a wide range of technologies. And the list includes the following,
Logistics
We offer scalable, innovative, and dependable logistics solutions to clients all around the world. We help small enterprises and huge corporations with route analysis, cloud computing, and location tracking software.
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Education
We can assist you in developing a highly functional educational website that integrates the appropriate design and technology. We can help you overcome technological barriers in your e-learning project and construct e-learning websites within your budget.
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Healthcare
Using cutting-edge technology, we can help you develop reliable healthcare solutions. We always follow HIPAA, GDPR, and other healthcare regulations without hindering the use of the system.
​We support development online clinic booking service
Utility
Our professionals are experts in tailoring solutions to specific customer requirements such as electrical estimates, tracking, and performance monitoring to support energy and utility enterprises.
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Ecommerce
We are highly talented to establish user-friendly eCommerce stores that provide a positive purchasing experience for your clients. We offer services to a wide range of industries, both large and small, all over the world.
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F&B
We can assist you in developing IT solutions that suit your complex business needs. We will conduct an in-depth analysis of your business needs and develop digital solutions to help you take your company to the next level.
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Will I have direct contact with the assigned developers?At AMCOLAB We believe in Transparency and smooth communication. Hence, we ensure that our developers stay in direct contact with the clients and deliver their requirements with absolute precision.
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How about payment method?You can pay us in 2 ways: 1 Direct transfer to our bank account in Vietnam Accepted foreign currencies: USD, JPY, VND 2 Online transfer using Paypal or Wise https://www.paypal.com/ https://wise.com/
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What is your typical team size for every project?Since every project is different the need of testers also varies from time to time. But we do have a huge pool of certified testers that will tirelessly work for you.
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What wiil be the estimated cost of hiring developers?The estimated cost of developers varies based on several factors, including the number of years of experience, skillset, and project demand. You can refer this article for more information. Source: https://imitsu.jp/cost/app-developer/article/offshore
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Do you sign NDA for privacy?AMCOLAB believes in respecting the privacy and security of its clients. Hence, we do sign a non-disclosure agreement or NDA to keep things secure and confidential.
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How about communication in Japanese?Don't worried about it. We offer two options for you 1 Developer who can speak Japanese Japanese level N2 or higher Can communicate normally 2 Developer can't speak Japanese We will assign a communicator for free that will help translate Japanese-Vietnamese documents and help communication in Japanese
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Can I hire developer of my choice?After carefully considering your project requirement, we will assign experienced and skilled Frontend developers for your project. If you prefer, you can hire the developers after scheduling interviews and choose based on your choice.
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What if I am not satisfied with the developers?Although, it’s most unlikely if you’re not satisfied with your assigned developer regarding his/her performance, your first point of contact would be our service manager who mediates, understand the issues, and suggest a favorable solution to it. If required, it’s also possible to change your developer.
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What is avarage time you take to develop a web application ?Since every project is different the need of testers also varies from time to time. But we do have a huge pool of certified testers that will tirelessly work for you.
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What about warranty responsibilities?After handing over the product, if the customer completes the product acceptance test, from 6 months after that, we will provide a free warranty to repair bugs and software errors caused by our side.
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How about working timezone in Viet Nam?Vietnam time is 2 hours behind Japan, so our working time is as follows Japan Time: 10:30 ~ 19:30 Vietnam Time: 8:30 ~ 17:30